Posts Tagged‘Twitter’

Red Carpet Critique? Not This Year, Ladies

Some call it the movie-lovers’ Super Bowl. Crowds gather and eyeballs are glued as the pre-game, the Red Carpet, precedes the main event: The Academy Awards.

Each year, nominated films are evaluated, actors are rated for their performances, and everyone behind the scenes is up for recognition of one kind or another. This year, we saw the likes of Julianne Moore, Patricia Arquette, and Reese Witherspoon take to the stage as winners and nominees.

We also got an earful about what they were wearing.

It’s become commonplace as another type of judgment has grown in prevalence over the years – that of the attendees’ gowns, body shapes, hairstyles, and every other physical aspect viewable on millions of televisions around the world.

Entire programs are now devoted to watching the celebrities walk the carpet, solely so that their outfits can be critiqued. Pseudo-celebrity hosts of these shows have made a name for themselves by being as cutting as possible, passing it off as humor.

On Oscar night, however, you may have noticed a shift in the tide, at least in the Twittersphere.

In an effort to highlight – and reverse – the negativity which surrounds such flashy events, Dove launched a campaign called #SpeakBeautiful in conjunction with Twitter. Based on a recent Twitter survey which reported that four out of five negative tweets posted about beauty and body image were women putting themselves down, the two companies designed a tool which would identify posts on related topics during Oscar night and immediately respond to them with something positive, written by self-esteem experts who were manning the company’s Twitter account.

In addition, an impactful spot ran, showing a series of white domino tiles, each with an actual negative body image quote. A blue Dove tile, showing the tweet “You are Beautiful,” then hits the first, sending them all falling. A shocking statistic is shared as well: last year alone, women sent over 5 million negative tweets about beauty and body image. The spot ends with the hashtag #SpeakBeautiful.

speakbeautiful

 

By combining a rivetingly simple video with a social media campaign directly targeted at a perfectly matched television event, Dove and Twitter came at their message from all sides, not just conveying it, but insisting that it be heard. Response was remarkable.

When putting a message out into the social media landscape, method and timing are as important as the words you choose. We would love the opportunity to figure out how to best conceptualize, target, and craft your own multichannel social media campaign. Like Dove and Twitter, our partnership could have a very real opportunity to make an impact in an otherwise noisy landscape. Let’s talk!

– BML

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When the PR Team Has the Ball – When to Shoot, When to Pass

Last week, after the New York Knicks wrapped up a troublesome 37-45 season and landed in the unenviable position of watching the playoffs from the sidelines, the team’s front office wasted no time in cleaning house. Within days, it was announced that Head Coach Mike Woodson had been fired, along with his entire coaching staff.

So, how does the PR team of a major sports organization announce a substantial managerial shake up? When it comes to social media, they start with as few words as possible.  Here’s how it looked on Twitter:

nyknickstweet

NBA New York Knicks Official Twitter Account

April 21-Phil Jackson announced today that the team’s coaching staff have been relieved of their duties, effective immediately.

Keep it simple and stick to the facts. In addition to the straight-forward social media message, a brief press release reiterated the decision to “relieve” the coaching staff of their duties, adding statistics from the three seasons Woodson was with the team.  Finishing with the declaration that the search for a new coaching staff was now underway, the release stayed simple and direct.

Then, it was the sports writers’ turn. Building off of the release, ESPN added quotes from a disappointed shooting guard, CBS2 included information on player injuries which had contributed to the lackluster season, and one New York Times sports writer opined that the Knicks move was just another spin of the ever revolving door at the Madison Square Garden Company.

But what about the fans?

From here, the Knicks PR Team made the smart decision to pass the ball. The focus turned toward feeding and populating the conversation, while letting fans and followers fill in the commentary. Following Monday’s announcement, the topic seemed paused on the team’s Twitter feed until Wednesday’s press conference featuring club owner Phil Jackson. Between Wednesday and Thursday, more than a dozen related tweets were sent out, mostly linking to videos clips from the press conference. By breaking Jackson’s conference into these mini-highlights, there were repeated opportunities to engage followers; almost every tweet elicited comments, as did the videos themselves. With over 900,000 Twitter followers, plus those reached via retweets, this was one widespread conversation. (Interestingly, most fans supported Jackson’s decision, perhaps still smarting from the season’s premature end.)

As PR professionals, it is important we know when to hold the ball and when to pass; when to target and direct a specific message, and when to give a topic a gentle nudge and let it ripple from there as it should. At Kovak-Likly, we work with our clients to find the pulse of their target audience and strategize accordingly. We offer expert guidance surrounding which approach is best for the intended audience, for the product itself, for the timing involved…always utilizing the best moves from our playbook.

If you are working on a PR strategy for your product or business, the good news is that there are plenty of interactive channels through which you can actively engage your current and target customers. The other good news is that we are here to help you choose the path and the vehicle to best maximize them. Give us a call, we’re ready to get the game started.

-BML

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What DiGiorno Pizza and The Sound of Music Live have in common

A while back, my kids wanted to watch NBC’s The Sound of Music Live. For me, the most interesting part of the production was the live Twitter conversation. Thousands of people chimed in to share their feedback about the musical in real time, and it added a fun dimension to a very courageous yet somewhat flat remake (one man’s opinion). Now, I know tweet-watching isn’t a new thing, but 1. I rely pretty heavily on my DVR, and 2. Not many people live tweet reruns of Duck Dynasty, so getting to participate was new for me.

So what are the implications here for brands? Well, here are a few things to consider:

  • Nielsen now reports out Twitter TV ratings.Nielsen twitter ratings
  • As of last February, episodes of ABC’s Scandal generated 2,200 tweets per minute. The cast also joins in by interacting live with fans.
  • Marketers are getting in on the live tweeting game. DiGiorno Pizza stole the show from The Sound of Music Live with goofy, irreverent content that was sticky enough to get retweeted thousands of times. Outside of The Sound of Music Live, when was the last time you retweeted a pizza company?

You can easily get in on this trend by identifying a show (or event—thousands of people live tweeted Prince George’s arrival last summer) with a demographic that matches up with your target audience. Figure out what #hashtag the show or event seems to be using, then tweet away.

That said, many companies prefer to put a bit more planning behind their social media efforts, and rightly so. If you’re looking for some guidance here, shoot me an email. I’d be happy to chat about what might help you advance your company’s priorities.

Btw, NBC recently announced Peter Pan as their next live musical. I wonder what the hashtag will be? Dare I say I’m already looking forward to it…

– BML

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Filed under Current Events, PR Tools and Tactics