Monthly Archives: January 2015

Uber’s MADD Hail Mary Pass

Uber-MADD-Football-700x300Like an action packed highlight reel, the momentum leading up to Sunday’s Super Bowl is seen in glimpses everywhere. Social media posts, headlines, party recipes, predictions… But did you know that it is also one of the nation’s deadliest days for drunk-driving?

According to MADD – Mothers Against Drunk Driving – 47 people were killed in drunk-driving related accidents on Super Bowl Sunday in 2012, a jump of more than 60% over the normal daily average of 28. If only some of these drivers had had options for getting themselves or their fellow football fans home.

Enter Uber.

The app-based transportation network and company first announced a partnership with MADD this past July, and has stepped it up in preparation for the upcoming Super Bowl by jointly launching the ThinkAndRide campaign. On Sunday, between 3:00 p.m. and midnight, Uber will donate $1 to MADD for every trip taken via their service. Riders need only enter the ThinkAndRide code.

Along with MADD, Uber is pulling out all of the PR stops to promote the campaign. Just days ago, the partners released a report connecting Uber services with a drop in auto accidents over the last three years in California, where the company is based. In addition, the Benenson Strategy Group contributed to the report, providing impressive results from a consumer survey measuring attitudes toward ride sharing services as a means to prevent drunk-driving. Uber and MADD held a joint press conference to present the findings and to promote the ThinkAndRide campaign, following it up with a major social media push on both.

At face value, the partnership between Uber and MADD seems a perfect match, accelerating at the perfect speed to gain optimum attention. To skeptics, however, that’s just the point.

In November 2014, Uber came under fire from more than one direction, facing allegations ranging from regulatory complaints to reports of passengers being assaulted by their drivers. To cap it off, one company executive suggested – during a sponsored event open to journalists – that critical reviews of the company might warrant tracking the rides of those writers and finding information to use against them.

Clearly the relationship between Uber and the journalism community – and the community as a whole – has been strained. Bad press has lead to vocal dissension which has lead to more bad press. Steve Barrett, Editor in Chief of PRWeek US, described the company’s handling of the most serious charges as being executed with “breathtaking arrogance.” Not exactly endearing.

A successful partnership with an organization no one can argue against might be just the ride Uber needs. Or, it might be a forced marriage doomed to transparency. Like the Super Bowl itself, no one will know the actual outcome until the clock runs out.

Partnerships are key to success for any company. Finding those which make the most sense and which drive real results can be challenging. If you are ready to amp up your PR playbook, we are ready to help you find the right match-ups, map out the best plays, and go for the big score.

– BML

Leave a comment

Filed under Building Relationships, Current Events, PR Tools and Tactics

Automakers: the New Darlings of CES?

CESLast August, a member of the Kovak-Likly team traded in a 2003 Honda Pilot with 172,000 miles on it for a brand new 2014 Toyota Highlander. This being her first new car in twelve years, she says she was immediately enamored with its technological upgrades – touchscreen capability, bluetooth compatibility, and the ability to have her texts read to her by a smooth talking virtual co-pilot.

Small potatoes if you really think of it. Especially if you were one of the thousands of attendees at this year’s Consumer Electronics Show, held earlier this month in Las Vegas. Ten major auto companies were on hand this year, demonstrating everything from fully loaded digital dash monitors to autonomous driving capabilities.

According to a recent article in Bloomberg Businessweek, the automotive category covered significant space at this year’s CES – the equivalent of three football fields, in fact. With Detroit’s North American International Auto Show following on its heels this month, why the large auto presence at this year’s CES? According to his keynote speech, Ford CEO Mark Fields announced the dawn of the connected-car era, saying that in addition to being a car and truck company, Ford considers itself a tech and mobility company.

The Bloomberg article quotes consulting firm Accenture as reporting that technology is the top selling point for 39 percent of U.S. car buyers. That, compared to 14 percent who rate horsepower and handling above all else. That means that in order to be viewed as a technologically leader in the car industry, automakers need to be where all eyes are on tech, looking for the wow factor.

By making their presence known in this way, the auto industry has done what we can all do in our own businesses in one way or another.

Know your customers. What they buy, but more importantly, why they buy. When your car buyers want tech features, invest in that.

Find the right stage. In 2007, Mark Fields said Ford was definitely an odd sight at CES. Today, with such a large percentage of car buyers emphasizing technology, automakers not only had to be there, they had to be as big a presence as possible to push out their digital branding message.

Spread the word. Car makers not only made a splash on site at CES, they also received widespread attention in the media world, all focused on their cutting edge technology. A Google search of “CES 2015 automotive” nets pages of links to articles, using terms like “connected cars,”  “car tech you can’t miss” and “truly smart cars.” The exact message the industry’s leaders wanted to send.

When thinking about your own branding, it’s important to keep these factors in mind. Pushing out a message that doesn’t fit with your target customers’ priorities, isn’t sent via the right channel, or that just plain doesn’t get out there isn’t going to move the needle. If you are ready to find those attributes and outlets which will get your publicity efforts the mileage they deserve, we’d love to help you strategize a campaign that works for you.  Give us a call at 203.762.8833.

– BML

 

Leave a comment

Filed under BLOG, PR Tools and Tactics

Federal First: A State of the Union Trailer

It’s a page right out of the Marketing 101 playbook: Find out where your target audience is, and go there.

When President Obama unveiled his proposal last week for making community college partially free for students, he did so where those prospective students can be found – on social media. By creating a video wherein he explains the basics of the program, the President was able to send out his message in one swoop across The White House’s Facebook, Twitter, and Vine accounts.

In no time at all, #FreeCommunityCollege was trending. The White House reported 6.6 million views of the Facebook video within 21 hours of the announcement, while Obama’s Vine video scored nearly 35,000 shares on Twitter.

Arguably the proposal would have gotten its fair share of mileage following the President’s State of the Union address on January 20, but not necessarily where it needs to be. While the talking heads and loud debaters would no doubt have been hashing it out in late January, the program’s key demographic may have missed the message altogether. By introducing the concept where its potential beneficiaries are found, The White House ensured the conversation was sparked by the group they wanted to hear it first.

Of course the topic was then fair game for Obama fans and haters, those who thought the program was a great idea and those who were incredulous. Again, the social media launch may have brought engagement full circle, generating interest in the State of the Union by a demographic who may not have otherwise tuned in. Maybe. Ultimately, only the ratings numbers will tell.

For the record, the Free Community College proposal calls for applicants to enroll in school at least half-time, maintain a 2.5 GPA, and make steady progress toward completing a degree in three years. Participating colleges would be required to offer academic programs that fully transfer to four-year colleges or occupational programs in high demand fields. The federal government would provide three-quarters of what is determined to be the average cost of community college.

Using social media to spread a message isn’t something new for President Obama. His 2008 campaign was the first presidential run to effectively use social channels as a tool to, among other things, draw in younger voters. Today, @BarackObama boasts tweets which are favorited over one million times. Michelle Obama may be even more comfortable in the social arena, readily using videos to promote everything from her healthy kids initiatives to support for military families.

By the time the gavel drops to mark the opening of President Obama’s State of the Union address on January 20, his Free Community College program will almost be old news. Almost. And that’s the point; the discussion is already fully underway.

Who knows? Maybe there will even be a live Twitter feed scrolling at the bottom of our screens.

Social media is more powerful than ever in spreading a message and engaging your target audience in real-time discussion. To find out how you can best utilize the many channels available, let’s talk. Defining strategy, audience definition, targeted communications – it’s what we’re about. Give us a call at 203.762.8833.

– BML

Leave a comment

Filed under BLOG, Current Events, PR Tools and Tactics

A Day of Giving = A Lesson in Building A Movement

It started in 2012 as an effort incubated at the 92nd Street Y in New York City, launched in collaboration with the United Nations Foundation. We already had Black Friday and Cyber Saturday, the thinking went; why not shift the direction of all that consumerism toward philanthropy? #GivingTuesday was born.

On December 2, 2014, in its third year, #GivingTuesday is estimated to have generated $45.7 million in charitable donations, a 63 percent increase over last year according to a study released by the Case Foundation, an agency focused on driving social change through supporting philanthropy, entrepreneurism and civic engagement. Donations were driven by a #GivingTuesday effort involving 20,000 non-profits in over 65 countries.

How did a grassroots campaign become a bonafide movement in three years?

In a recent interview with Bulldog Reporter, Havas PR North America CEO Marian Salzman, whose team developed this year’s campaign, says the key was collaboration, creativity, engagement and a clear call to action. In that sense, #GivingTuesday makes for a beneficial study, standing as a model of how these elements can blend successfully for any effort.

Matching Needs with Answers

It was already clear, Salzman says, that social media was the place to create the biggest buzz around #GivingTuesday; it was where organizations in need of help could find those willing to donate – and vice versa – wherever they were. The next step was to identify the best partners to generate that buzz.

Building Partnerships

During the summer, Havas set out to find media partners and even other PR agencies to drive #GivingTuesday communications, ultimately rolling out a media plan two months in advance of the holiday shopping season. These partners and a group of hand-picked “social media ambassadors” kicked off the chatter.

Inviting Participation

Next, the #GivingTuesday team introduced the “UNselfie,” inviting people to post photos of themselves helping out organizations or making donations to charity. Not left to chance, the UNselfie program was supported by PR toolkits provided to #GivingTuesday campaign partners and social media ambassadors.

The gangbuster results of this year’s #GivingTuesday campaign were both financial and emotional. In the true spirit of engagement, the program raised awareness, gave everyone involved – from the strategic partner to the casual consumer – something to do in the name of goodwill, which in turn helped someone else and became a win-win for all involved. With that sort of positive momentum, there is nowhere to go but even farther in 2015.

We at Kovak Likly are looking forward to a wonderful 2015 as well. We hope to help you build your next successful campaign this year!

– BML

Leave a comment

Filed under BLOG, PR Tools and Tactics